What information do we collect?
We collect information from you when you submit a manufacturing inquiry, request a quote, subscribe to our newsletter, or browse our website. When contacting us regarding our OEM, ODM, or Corporate Gifting services, you may be asked to enter your: name, company name, e-mail address, phone number, and specific project details. We also use browser cookies to enhance your experience and gather aggregate information about visitors to our website.
How do we use your information?
The information we collect from you may be used in the following ways:
- To process inquiries and quotes: To accurately evaluate your manufacturing needs and provide tailored production solutions.
- To improve customer service: Your information helps us to more effectively respond to your support needs and project requirements.
- To send periodic e-mails: The e-mail address you provide may be used to send you project updates, company news, or related manufacturing service information. If at any time you would like to unsubscribe from receiving future marketing e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.
How do we protect your information and intellectual property?
As an OEM and ODM partner, confidentiality is the cornerstone of our business. We implement a variety of rigorous security measures to maintain the safety of your personal information and proprietary designs. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information completely confidential. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases. Furthermore, we happily sign and adhere to Non-Disclosure Agreements (NDAs) to protect your brand's intellectual property.
Why do we use cookies?
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information or proprietary project details. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information strictly confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
How can you opt-out, remove, or modify your information?
To modify your e-mail subscriptions, update your company details, or completely opt-out of receiving communications from Ocean Luggage, please e-mail us at danish@oceanluggage.com and request to have your account or company removed from our lists.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.
Contacting Us
We welcome your questions, comments, and concerns regarding privacy and data security. Please send us any and all feedback pertaining to privacy to danish@oceanluggage.com.
This online privacy policy applies only to information collected through our website and not to information collected offline or via direct physical manufacturing contracts.